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TaskUs

IT Manager, Applications

TaskUs

IT Manager at TaskUs leading a team of Business Analysts. Focused on development, governance, and project collaboration across various business domains.

Posted 5/28/2026full-timeRemote • 🇮🇳 IndiaSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Lead, mentor, and coach a team of Business Analysts across various business domains.
  • Conduct regular performance reviews, provide feedback, and create development plans to enhance BA capabilities.
  • Manage team resource allocation and workload distribution to ensure project coverage and balance.
  • Define, implement, and maintain BA standards, frameworks, and best practices.
  • Review and ensure completeness and accuracy of business requirements, functional specifications, and user stories.
  • Collaborate with business stakeholders, project managers, product owners, and technical teams to define and prioritize requirements.
  • Facilitate workshops, requirement sessions, and stakeholder discussions to ensure shared understanding of business needs.
  • Identify opportunities for improving BA processes, tools, and templates to enhance team efficiency and quality.

Requirements

What you’ll need
  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
  • Minimum of 8+ years of experience in Business Analysis
  • At least 3 years in a leadership or managerial role.
  • Strong leadership, mentoring, and people management capabilities.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Proven ability to establish and uphold BA best practices.
  • Highly organized with strong analytical and problem-solving abilities.
  • Proficient in Google Workspace or Microsoft Office (Docs, Sheets, Slides).
  • Working knowledge of JIRA for requirements tracking and management.
  • Familiarity with Lucidchart or Draw.io for process flow documentation.
  • Ability to manage multiple projects and priorities in a dynamic environment.

Benefits

Comp & perks
  • Competitive industry salaries
  • Comprehensive benefits packages
  • Internal mobility opportunities
  • Professional growth support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business AnalysisRequirements GatheringFunctional SpecificationsUser StoriesProcess ImprovementAnalytical SkillsProblem-Solving
Soft Skills
LeadershipMentoringPeople ManagementCommunicationFacilitationStakeholder EngagementOrganizational Skills