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TaskUs

Autonomous Vehicle Support Specialist, Bilingual

TaskUs

. Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios.

Posted 5/12/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios.
  • Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.
  • Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.
  • Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.
  • Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
  • Adapt to dynamic road conditions and rapidly address unexpected challenges.
  • Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.
  • Ensure adherence to all relevant safety regulations and certifications.

Requirements

What you’ll need
  • Strong focus on safety and attention to detail
  • Excellent problem-solving and decision-making skills
  • Ability to work effectively in a fast-paced, ever-changing environment
  • Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience
  • At least 3 years driving experience on public roads
  • Adaptability to new technologies and processes
  • Ability to self-correct and learn from previous mistakes
  • Maintain safety compliance certifications
  • Ability to stay focused and seated for multiple hours at a time
  • Ability to multitask in dynamic situations
  • Schedule flexibility to support a 24*7 operation including holidays
  • Valid driver's license with 3 years of driving experience and a clean driving record
  • Ability to pass background, drug, and employment checks
  • If bilingual, CEFR Rating of B2 or above

Benefits

Comp & perks
  • Be part of a pioneering team shaping the future of transportation
  • Contribute to enhancing safety and efficiency on the roads
  • Work in a collaborative and supportive environment
  • Competitive holiday pay
  • Vacation time, sick time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
driving experiencesafety compliance
Soft Skills
attention to detailproblem-solvingdecision-makingcustomer servicede-escalationcommunicationinterpersonal skillsadaptabilityself-correctionmultitasking
Certifications
valid driver's license