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About the role
Key responsibilities & impact- Navigate and manage social media channels to protect the brand
- Analyze social media trends and sentiments
- Collaborate with teams to handle sensitive communications
- Create structured reports and insights for leadership
Requirements
What you’ll need- 1-2 years in Social Media Management or Social Listening/Analytics
- Expert at navigating major social media platforms (Facebook, Instagram, Threads, X, TikTok, LinkedIn, Reddit, etc.)
- Hands-on experience with social listening tools (e.g., Brandwatch, Meltwater, Sprinklr, or Sprout Social) and native platform analytics
- Comfortable working a night shift or a flexible schedule
- Proven ability to remain calm under pressure in crisis management
- Strong analytical skills to translate online sentiments into structured data
- Exceptional written English skills with the ability to adapt tone
- Deep understanding of internet subcultures, memes, and employee sentiment
Benefits
Comp & perks- Competitive industry salaries
- Comprehensive benefits packages
- Commitment to a People First culture
- Internal mobility and professional growth opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media managementsocial listeninganalyticsdata analysisreport creation
Soft Skills
calm under pressurecommunicationcollaborationadaptabilityanalytical thinking