Learning Experience Leader – Roadside Assistance Specialist

TaskUs

. Create and maintain a positive and professional learning environment .

Posted 4/25/2026full-timeNovi • Arizona, Florida, Missouri, North Carolina, Tennessee • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Create and maintain a positive and professional learning environment
Design and expand training and development programs
Set the standards and expectations through conduct, work ethic, integrity, and character
Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams
Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
Accomplish projects and motivate trainees through effective training
Continuously improve training programs
Amend and revise programs as necessary
Act as the content expert, and maintain relevant training documents
Develop and create effective induction programs
Monitor and review trainees’ progress
Audit trainees in the field to ensure strict adherence to company policies
Ensure that statutory training requirements are met
Research and present new technologies and methodologies in workplace learning
Ensure that all trainees adhere to the company’s Code of Conduct

Requirements

What you’ll need

Must be 21 years of age or older
High School Diploma or GED required
Four-year college degree (preferred) in a related field like industrial or applied sciences
Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working
Must have and maintain a valid state driver’s license
Valid driver's license with a clean driving record
Minimum of 3 years of experience in professional driving on public roads
Proficient in Microsoft and Google applications
A problem solver and critical thinker
Can present and facilitate a class discussion
Energetic, enthusiastic, and creative—can think outside the box with different ways to motivate and engage an audience
With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
Has excellent oral and written communication skills
Can work in a flexible schedule including weekends, holidays, and longer hours
Expected to function as a teammate, supporting production when needed
Possess knowledge of and/or previous experience of driving in a professional setting, such as driving delivery trucks and operating safely within high-traffic or congested city zones and in small areas.

Benefits

Comp & perks

Competitive industry salaries
Comprehensive benefits packages
Employee well-being prioritized
Opportunities for internal mobility and professional growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

curriculum developmenttraining program designtechnical traininginduction program developmentaudit compliancedrivingMicrosoft applicationsGoogle applications

Soft Skills

problem solvingcritical thinkingpresentation skillsfacilitation skillsinterpersonal skillsconflict managementmentoringorganizational skillsproject managementinfluencing skills

Certifications

High School DiplomaGEDvalid state driver's license