Marketing & Comms Associate, Global Campaigns Strategy Analyst
Unisys
Cloud
Learning Experience Manager, Learning & Organizational Development
TaskUs
full-time
Posted on:
Origin: • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Lead the design, development, and implementation of comprehensive learning programs tailored to meet campaign-specific and enterprise-wide needs
- Manage the Training Department’s initiatives across all sites, ensuring consistent and effective training delivery
- Develop and maintain detailed curricula, training materials, and evaluation tools for Team Leaders and Teammates at various stages of their careers
- Proactively identify learning needs across departments and campaigns by collaborating with operational leaders and stakeholders
- Drive campaign mastery and personal growth through innovative and engaging learning experiences
- Facilitate training sessions and workshops for leadership and team members, ensuring measurable improvements in performance
- Oversee the creation and upkeep of all training documentation, ensuring materials are current, relevant, and accessible
- Develop, communicate, and execute an annual training calendar with clear quarterly objectives aligned to business goals
- Introduce and implement new learning technologies, methods, and assessment tools to enhance the learning experience
- Collaborate closely with the Operations Director, Operations Manager, and US counterparts to synchronize training initiatives with organizational strategy
- Ensure all training activities comply with TaskUs standards and contribute positively to employee engagement and retention
Requirements
- Bachelor’s degree or equivalent in any discipline
- Minimum of 5 years of experience in a managerial or supervisory role, preferably in Learning Experience or a related field
- Proven ability to develop, deliver, and evaluate training programs that drive performance and engagement
- Excellent presentation, communication, and interpersonal skills with the ability to influence at all levels
- Strong project management skills with a demonstrated commitment to seeing initiatives through to successful completion
- Adaptability in tailoring training content and delivery methods to diverse audiences and learning styles
- Proficiency with Google Workspace and Microsoft Office Suite
- Self-motivated, highly organized, and able to work independently as well as collaboratively within a team
