AI Consultant – Agentic AI, Systems Integration
TaskUs
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assess a client’s current CX and operational workflows to identify use-cases for agentic AI, automation, human-AI hybrid models, and underlying system integration
- Build AI strategy roadmaps that include platform reselling/integration options, deployment timelines, value-case projections, and risk mitigation
- Configure, prompt, test, deploy, and maintain AI agents across digital & voice channels; ensure they integrate with existing enterprise/CX systems (workflows, CRM/PMS/telephony etc.)
- Design architecture for human-AI handoffs and hybrid models: define where automation applies, where human oversight is needed, ensuring smooth transitions and quality control
- Facilitate workshops, technical deep-dives, and executive briefings to align stakeholders on technology choices, platform integrations, and change management implications
- Drive change management: help clients articulate vision, navigate the operational/organizational impact of deploying AI agents, upskill internal teams, and manage stakeholder expectations
- Track, report, and optimize key success metrics (cost savings, accuracy, customer satisfaction, retention) after deployment; ensure ongoing governance and continuous improvement
Requirements
- Bachelor’s degree in Business, Engineering, Computer Science or related field
- 3+ years consulting or client-facing systems integration experience (especially involving AI/automation platforms or CX technologies)
- Deep understanding of AI concepts & techniques
- Experience evaluating, selling, or integrating third-party platforms
- Strong skills in presentation delivery, modeling, reporting (spreadsheets, slides), able to build credible business cases and value-projections
- Excellent communication (verbal & written), ability to tailor technical messaging to different audiences (executives, technical leads, operations)
- Highly organized, detail-oriented, comfortable in fast-paced, ambiguous environments.
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI strategysystem integrationautomationhuman-AI hybrid modelsarchitecture designchange managementkey success metricsreportingmodelingvalue projections
Soft skills
presentation deliverycommunicationorganizational skillsdetail-orientedstakeholder managementworkshop facilitationtechnical deep-divesexecutive briefingsadaptabilityclient-facing skills