Project Manager
Associations International
Manager, Product Management
TASC
full-time
Posted on:
Location Type: Office
Location: Johannesburg • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Learn and disperse product and platform knowledge in the area of Mastercard Cross Border by becoming a subject matter expert in Mastercard cross border services
- Perform product and technical deep dives with customers during sales as well as during implementation activities
- Support launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral
- Define business and technical requirements for product development roadmap and manage relationships with technical resources and Global Technology Organization
- Analyze post launch KPIs and provide consulting to customers and product development team to improve KPIs linked to product evolution and usage
- Deliver product workshops to customers and internal stakeholders
- Provide consultancy and advisory support to customers on end user journey and solution design to establish best-in-class cross border payment solutions
- Contribute to development of new products and product enhancements to meet customers’ needs
- Follow end-to-end product sales, implementation and launch processes for assigned areas of responsibility
- Participate in assigned phases of product development lifecycle from concept to launch
- Enhance product value proposition across EEMEA markets and engage in execution of regional and global cross border product strategy
Requirements
- Bachelor’s degree in computer science, business management or equivalent
- Familiarity with Cross Border Payments industry for remittance and business payments
- Experience as a Product Manager with demonstrated ability to define a product roadmap, document requirements, and define/monitor KPIs
- Experience working directly with partners and customers (e.g. Banks, NBFIs, Digital Service Providers)
- Ability to analyze complex issues, identify opportunities, and develop actionable plans
- Demonstrated success in building relationships across cross-functional teams and working independently in fast-paced environments
- Excellent multitasking abilities, with the capacity to manage multiple projects simultaneously
- Strong written, verbal, and storytelling skills, including the ability to present ideas effectively and build trust with diverse audiences
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct roadmapKPI monitoringsolution designproduct development lifecyclecross border payment solutionsrequirements documentationdata analysisproduct enhancementsimplementation activities
Soft skills
relationship buildingmultitaskinganalytical thinkingcommunicationstorytellingconsultancyadvisory supportindependent workproject managementcustomer engagement
Certifications
Bachelor's degree in computer scienceBachelor's degree in business management
