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Staffing Analyst – Business Process Improvement
TASCStaffing Analyst managing staffing needs and capacity for Mastercard's global Client Services team. Collaborating with leadership and ensuring effective project execution through data-driven insights across multiple locations.
About the role
Key responsibilities & impact- Aggregate staffing needs at a track level or geographical level
- Assign the appropriate capacity to client engagements based on predefined criteria
- Work using our internal systems and tools through all phases of the engagement lifecycle
- Aggregate track level or geographical level metrics and insights for management reporting purposes
- Work collaboratively with other staffing peers globally and with the business
Requirements
What you’ll need- Strong interest in people well-being and development
- Good understanding of the business drivers that impact on overall revenue generation
- Ability to understand when to be pragmatic and when to be firm
- Previous experience in a similar role in another professional services company beneficial
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
people well-beingdevelopmentpragmatic decision-makingfirmness in decision-makingcollaborationcommunication