Product Manager, Digital Channel Enablement – Commercialization
TASC
full-time
Posted on:
Location Type: Office
Location: Lisbon • Portugal
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About the role
- Become a subject matter expert and product champion – use this knowledge to influence and empower other stakeholders and create compelling product and sales documentation. Ensure regional and market teams have sufficient knowledge and support to enable scale with issuers and other digital partners, collaborating with internal and external stakeholders to accelerate the adoption of Mastercard Checkout Services (issuers).
- Turn customer feedback into actionable insights and best practices
- Use expertise, market and competitive insights and customer feedback to inform the product development roadmap and evolve our product strategy with clear prioritisation
- Support in preparing of customer discussions (direct or through regional and market colleagues),
- Lead on monitoring performance of our solutions and track KPIs
- Manage the tracking of the global issuer pipeline
- Manage Gold and Silver Standard process, critical for enabling scale
- Leverage working knowledge of payments ecosystem, Mastercard business, products and customer requirements in making fact-based business and inform product decisions
- Partner with product marketing
- Drive meaningful partnerships across the business – ensure we have the right product documentation and internal training to effectively execute on our priorities
- Comfortable analyzing data and turning it into actionable insights
Requirements
- Experience as a product manager and comfortable to get deep into the product and understand the broader strategy
- Experience of product development, product management, consumer experience design and/or problem solving
- Experience creating impactful product documentation that communicates complicated messages and value proposition
- Experience and knowledge of working with digital payment solutions
- Ideally have knowledge and experience with payment systems within banks and fintechs
- Able to communicate at all levels internally and externally
- Comfortable working within matrix and cross functional organizations
- Demonstrate strong product commercialization experience showcasing excellent business acumen
- Possess strong interpersonal abilities and adeptness in building and nurturing relationships
- Have excellent communication and presentation skills, with the ability to articulate complex technical concepts to audiences of varying technical ability
- Possess the ability to leverage data not only for generating reports and analysis but also for crafting compelling narratives that convey insights effectively.
Benefits
- Corporate Security Responsibility: All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct developmentconsumer experience designdata analysisproduct commercializationpayment systemsdigital payment solutionsKPI trackingproduct documentationbusiness acumen
Soft Skills
interpersonal abilitiescommunication skillspresentation skillsrelationship buildingproblem solvingcollaborationinfluencingstrategic thinkingadaptabilitycross-functional teamwork