TASC

Manager, Account Management

TASC

full-time

Posted on:

Location Type: Office

Location: New York City • Florida, Illinois, New York, Virginia • 🇺🇸 United States

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Salary

💰 $126,000 - $242,000 per year

Job Level

Mid-LevelSenior

About the role

  • Deliver best-in-class service, insights, products and value to the customer. Manage day-to-day queries, strategic projects and own specific relationships.
  • Develop a range of strong relationships across the bank with decision-makers and influencers, identifying opportunities to grow the partnership, extend Mastercard platforms and services, and win business in new areas outside of card payments.
  • Help manage a large, complex deal, monitoring performance and managing the P&L. Negotiate and close new business opportunities, particularly focusing on future-proofing the partnership and diversifying across the bank.
  • Deliver best-in-class account governance, including quarterly and annual reviews, financial performance, data and insights, account planning and tracking incentives.
  • Engage when required in operational activities, and deal with incidents and escalations as needed.
  • Work with a wide range of internal teams, bringing the best of Mastercard and exciting them to want to be part of the journey with this strategic partner.

Requirements

  • You love building strong relationships, managing a range of contacts and building credibility with decision makers and influencers across the bank.
  • You’re an outstanding communicator, able to engage multiple different stakeholders. You can read a room and adjust your message accordingly.
  • You have sound business judgment with proven financial acumen, analytical skills and data proficiency.
  • You challenge the status quo, coming up with new ideas, thinking creatively and showing excellent attention to detail.
  • You bring people with you: you’ll secure and coordinate resources across Mastercard’s organization.
Benefits
  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial acumenanalytical skillsdata proficiency
Soft skills
relationship buildingcommunicationstakeholder engagementcreativityattention to detailbusiness judgment