Senior Specialist, Cybersecurity Products
TASC
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • 🇲🇾 Malaysia
Visit company websiteJob Level
Senior
Tech Stack
Cyber Security
About the role
- Be a key contributor to the center of excellence for our cybersecurity products suite
- Primary technical sales support to the sales engineering and sales organizations
- Support sales team by performing complex product demonstrations, responding to technical questions and managing RFI/RFP/RFx responses
- Own technical interaction with our customers and partners
- Create, project manage, and deliver product training, either online or in person, as needed
- Help ensure successful new client onboarding and solution adoption by managing customer implementation based on established customer onboarding process
- Respond to prospect and customer issues/concerns and coordinate escalation of issues with Operations, Technical support and other internal resources
- Work closely with operations/product support to ensure that issues are resolved, and resolution is communicated to appropriate customer contacts
- Identify opportunities to improve customer-facing tools, documentation, and training materials
Requirements
- Bachelor’s degree or equivalent
- Experience in consulting, sales engineering, or technical sales overlay role
- Experience in information technology (IT), information security or third-party vendor risk management
- Excellent organization and project management skills
- Demonstrated understanding of IP networking and information security principles
- Background in Third-party risk management or consulting is highly preferred
- Understanding of cyber risk management and cybersecurity technologies
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IP networkinginformation securitycybersecurity technologiesthird-party risk managementproject managementtechnical sales supportproduct demonstrationscustomer onboardingRFI/RFP/RFx managementconsulting
Soft skills
organizationcommunicationproblem-solvingcustomer servicecollaborationescalation managementtraining deliverytechnical interactionadaptabilityattention to detail
Certifications
Bachelor's degree