Vice President – Account Management
TASC
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Montana, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $245,000 - $391,000 per year
Job Level
Lead
About the role
- Partner, lead and develop Mastercard’s relationships within the community institutions sector.
- Work directly with community banks and credit unions to co-create strategies followed by their execution with Mastercard assets and resources driving incremental value for our combined organizations.
- Serve as an executive point of contact and leader to a team of day-to-day account managers, at times serving as both an internal/external liaison for driving our mutual business objectives.
- Coordinate across customers and internal stakeholders, to include Finance, Business Development, Legal, Product, and Delivery teams to ensure consistent and effective customer relationship management.
- Drive the development and execution of annual account plans that align with both our customers and Mastercard’s mutual business objectives.
- Grow and deepen relationships across all levels within your assigned book of business.
- Leverage and influence MasterCard solutions and product management resources to deliver exceptional customer value.
- Lead initiatives to identify and present new business opportunities to customers that will drive incremental value our customers and their end consumers.
- Conduct quarterly business reviews and annual planning sessions with executive key stakeholders
- Enable and optimize teams success through creative leadership and advocacy that removes friction from our processes.
Requirements
- Strong knowledge and success in the payments space, with proven customer account management experience.
- Forward-thinking, with an ability for creative approaches to solve business problems.
- Strong ability to influence and build consensus across cross-functional units, leadership levels, external partners and customer; with established negotiation skills
- Results-oriented and ability to perform in a fast-paced and changing environment.
- Excellent verbal and written communication, negotiation, and project management skills.
- Payments knowledge with a proven track record of solution selling including using functionality and problem solving to differentiate and derive value/revenue
- Leadership of people, processes and/or major workstreams either direct or cross-functional with accountability and responsibility.
- Broad market awareness, able to think strategically, creatively and able to work collaboratively.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer account managementsolution sellingproject management
Soft skills
creative problem solvinginfluencenegotiationresults-orientedverbal communicationwritten communicationleadershipcollaborationstrategic thinking