Account Manager

• Cultivate, maintain and oversee strategic partnerships, including negotiating agreements and overseeing ongoing partner performance to strengthen product capabilities and market reach.
• Support the operational aspects of partnerships by managing onboarding, coordinating required documentation, ensuring product readiness and compliance, and facilitating smooth integration into Deploys product ecosystem.
• Draft, review, and prepare routine legal agreements (SOWs) and documentation using established templates.
• Maintain and uphold governance and compliance standards related to documentation, contract strategies, and onboarding/access procedures.
• Serve as a Partner Onboarding Subject Matter Expert (SME) for the Deploy product team by developing deep expertise in end-to-end onboarding processes and requirements.
• Continuously improve and standardize the partner onboarding process, simplifying steps and driving automation to create a more seamless experience for both internal teams and partners.
• Develop and maintain centralized knowledge repositories, including playbooks, workflows, templates, training materials, and sample responses that clearly articulate processes from both business and partner perspectives.
• Build strong working relationships with internal teams—particularly Sourcing and Legal—to streamline workflows, resolve bottlenecks, and accelerate turnaround times.
• Analyze operational, commercial, and market data to support decision-making, prioritization, and continuous improvement across product and partnership operations.
• Contribute to partner pricing models, governance frameworks, and go-to-market strategies to support commercially viable and scalable product offerings.
• Identify, evaluate, and recommend emerging technologies (e.g., AI, blockchain, open finance etc.) for strategic application within Deploys ecosystem of platform solutions.
• Support and govern opportunity pipeline tracking and prepare materials for presentations (adhoc/on request) including stakeholder updates and partner updates.

Manager, Global Product Management – Operations & Partnerships

Key Account Manager, B2B, French Speaking