Chief of Staff

• Strategic Partner to the Chief AI & Data Officer: Act as a trusted advisor, thought partner, and operational leader to the Chief AI & Data Officer, helping shape and execute the organization’s vision and priorities.
• Drive Exceptional Execution Across the AI & Data Team: Understand and track priorities, ensure items are addressed, and identify areas where the team could be operating more effectively and efficiently
• Operational Excellence & Decision Enablement: Lead rhythm-of-business activities including QOR, earnings preparation, and strategic reviews. Synthesize insights, identify risks and opportunities, and enable data-driven decision-making.
• Executive Team Coordination: Orchestrate leadership offsites, weekly directs, and cross-functional forums to foster alignment, accountability, and collaboration. Drive follow-through on strategic initiatives and ensure visibility of progress.
• Enterprise Alignment & Influence: Collaborate across Mastercard’s ecosystem—including Core Products, Commercial, New Payment Flows, Finance, People & Culture, Legal, Marketing, and MA Technology —to ensure AI & Data initiatives are aligned with broader enterprise goals.
• Executive Communications & Narrative Development: Craft compelling internal and external narratives, executive presentations, and strategic messaging for audiences ranging from the Board to global teams. Drive clarity and engagement through Quarterly Business Reviews, governance forums, newsletters, and leadership communications.
• Employee Engagement & Culture Stewardship: Champion employee experience through All Hands meetings, community engagement, and other cultural initiatives in partnership with People & Culture.
• Program Leadership: Lead and manage high-impact, cross-functional programs and initiatives. Navigate ambiguity, solve complex problems, and deliver outcomes that move the business forward.
• Confidential Advisor: Handle sensitive information with discretion and integrity. Anticipate organizational dynamics and proactively address challenges with tact and insight.

Chief of Staff, Chief AI & Data Officer

Business Manager – Chief of Staff Office

Director, Chief of Staff – International Workforce Planning

Chief of Staff