Tarter Krinsky & Drogin LLP

Operations

• Provide day-to-day management of secretarial and paralegal staff, including oversight of timekeeping, approval of timesheets, overtime, and PTO requests.
• Oversee allocation and utilization of secretarial and paralegal staff across practices to ensure appropriate coverage, workload balance, and staffing equity.
• Monitor staffing levels and utilization trends, proactively identifying coverage needs and operational risks for secretaries, paralegals and associates.
• Serve as a point of escalation for workforce-related issues, ensuring consistency, fairness, and adherence to firm policies.
• Partner with practice leadership to align staffing resources with business needs while managing expectations and constraints.
• Oversee all recruiting operations for support staff and attorney roles, ensuring a high-quality, timely, and consistent hiring process.
• Directly supervise the Recruiting Coordinator, providing guidance, prioritization, and performance oversight while ensuring pipeline execution remains on track.
• Manage hiring demand by setting and adjusting search priorities, sequencing requisitions, and pacing recruitment efforts in alignment with firm needs and capacity.
• Communicate hiring status, timelines, and trade-offs clearly to practice leadership and senior stakeholders.
• Continuously evaluate recruiting processes and vendor relationships to improve efficiency, candidate experience, and outcomes.
• Manage staffing and logistical considerations related to non-originating attorney arrivals, departures, and internal transitions, ensuring smooth integration and continuity of support.
• Coordinate with HR, practice leadership, and operations partners to align staffing adjustments with attorney movement.
• Oversee intern, temporary, and transitional staffing programs, including onboarding, placement, and evaluation.
• Partner with HR colleagues to ensure these programs align with broader talent development and workforce planning goals.
• Triage employee relations issues related to support staff as needed, partnering closely with HR leadership to ensure appropriate handling, escalation, and resolution.
• Serve as a trusted, steady presence in complex or sensitive situations requiring judgment, discretion, and balance.

Associate Director, Workforce Operations – Talent Programs