Field Service Representative

Tarkett

Field Service Representative at Tarkett supporting the flooring industry with technical services and customer support. Involves significant travel and training responsibilities for product installation and evaluation.

Posted 7/24/2026full-timeDalton • California, Nevada, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical support and troubleshooting for flooring installation, including POWERBOND and broadloom materials. Capable of conducting training sessions and evaluations while managing logistics and documentation for certification processes.

Highest-signal resume keywords

Technical SupportFlooring Installation ExperienceTroubleshooting SkillsEffective Communication SkillsCertification Testing Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Flooring InstallationPOWERBOND InstallationBroadloom InstallationTechnical EvaluationClaim InspectionReport WritingSample CollectionHands-On DemonstrationIntermediate to Advanced Computer SkillsMS Office

Soft Skills

Effective CommunicationProfessionalismReliabilityStrong Work Ethic

Industry Keywords

Carpet TileTrade ShowField TestingMock-UpsTravelBi-Lingual Preferred

About the role

Key responsibilities & impact

Provide Technical Support via in-person contact, as well as telephone and E-mail communications (Product, Installation, Site Conditions, Maintenance, etc.).
Significant amount of troubleshooting and problem solving.
Conduct Claim Inspections and Technical Evaluations in the field (Involves travel to jobsites throughout the western United States and Western Canada, and potentially outside of North America on rare occasion.
Submit detailed reports within 48 hours including key observations/facts, photographs, collection of samples and applicable evidence.
Product Installation of SOFT surface materials (Carpet tile, POWERBOND, broadloom) for trade Show E.g. NeoCon, Mock-ups, Field Testing, tip sheet videos, etc.
Conduct training sessions and seminars. Involves hands-on installation demonstration and speaking/presenting in front of an audience.
Conduct POWERBOND and broadloom certification tests (written and practical exam) that are pass or fail for the students.
Manage the logistics of that and submit paperwork to the corporate office for certification of those students who pass the test.
50% - 75% travel with Tarkett Account Executives on customer visits to provide technical support on a sales call.

Requirements

What you’ll need

Intermediate to Advanced computer skills (MS Office)
Effective communication skills.
Bi-lingual not required but preferred.
Flooring installation experience; including and preferred with POWERBOND, woven, and tufted broadloom.
Profession, respectful, honest, reliable, strong work ethic desired.
Ability to travel

Benefits

Comp & perks

A commitment that Safety is #1
Competitive benefits, pay, and retirement plan options!
Career growth, stability, and flexible work arrangements.
Responsible Manufacturing – Protecting Our Planet for the Future