Business Development Representative

Tarkett

Business Development Representative supporting sales force by managing customer accounts and collaborating with various departments. Focusing on lead management, CRM accuracy, and project pipeline management.

Posted 5/20/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for supporting all aspects of Business Development for Sales including customer accounts, projects, and follow-ups.
Foster collaboration between the Business Development team and sales force.
Acts as a bridge between sales force and other departments.
Ensures accuracy, consistency, and governance of customer accounts, project, and quote data within the CRM system.
Support sales force in qualifying leads from multiple sources
Research & identify opportunities for follow-ups for the sales force.
Collaborate with sales team to identify and convert target accounts.
Accurately track & document activities, interaction with leads, and the outcomes.
Assist sales force by accurately creating & managing projects in CRM.
Follow up on projects, probabilities, dates, win/loss.
Create Quotes & SPAs.
Provide one-on-one assistance to the sales force on navigating the site.
Manage and maintain CRM customer account data, including creation, updates, hierarchies, and ownership alignment.
Monitor data quality; identify and resolve duplicates, inaccuracies, and incomplete records.
Set up national accounts and link related companies to these accounts.
Create personalized dashboards & views.
Communicate requests for changes/additions per guidelines.
Follow SOPs & enforce guidelines for data integrity & governance standards.

Requirements

What you’ll need

Associate degree in a related field or relevant experience.
Organization & time management
Ability to prioritize multiple tasks
Must be detail oriented
Strong problem-solving skills
Works well under pressure with time sensitive data
Excellent interpersonal and communication skills, both written and verbal
Strong team player
MS Office: Knowledge of Dynamic CRM and MS Power BI is a plus but not required.

Benefits

Comp & perks

Competitive benefits, pay, and retirement plan options!
Career growth, stability, and flexible work arrangements.
Responsible Manufacturing – Protecting Our Planet for the Future
We utilize renewable energy and a closed loop recycled water process.
We are committed to reducing greenhouse emissions and water consumption.
We are the only flooring company recognized by the Asthma and Allergy foundation.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM managementdata governancedata quality monitoringproject managementlead qualificationquote creationdashboard creationdata trackingcustomer account managementSOP adherence

Soft Skills

organizationtime managementdetail orientedproblem-solvingability to prioritizeinterpersonal skillscommunication skillsteam playerability to work under pressurecollaboration

Certifications

Associate degree