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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong commitment to creating a welcoming and safe guest experience through effective communication, teamwork, and adherence to safety and compliance standards. Proficient in utilizing technology for security and incident documentation while maintaining a positive attitude in a fast-paced environment.
Highest-signal resume keywords
Effective Communication SkillsTeam CollaborationSecurity Incident ResponseCustomer Service OrientationSafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident DocumentationMerchandise Theft RecoveryVideo Surveillance System UsageHandheld Scanner OperationMerchandise Receipt Checks
Soft Skills
Welcoming AttitudeProblem-SolvingAdaptabilityComposure Under PressurePositive Attitude
Tools & Technologies
Handheld ScannersCommunication DevicesCase Management System
Certifications & Qualifications
High School Diploma or EquivalentState or Local Licensure
Industry Keywords
Guest ExperiencePhysical Security CultureAP PoliciesSafety PoliciesDe-Escalation Tactics
About the role
Key responsibilities & impact- Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly – smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Respond to and accurately document security incidents in a timely manner
- Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
- Leverage de-escalation tactics and resources when responding to security incidents across the store
- Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
- Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
- Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
- Understand and appropriately use Target's video surveillance system
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
Requirements
What you’ll need- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits
Comp & perks- Competitive salary
- Health insurance
- 401(k) matching
- Paid time off
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
