Junior Systems Administrator

Target Group

Junior Systems Administrator handling 3rd line support for financial services in a hybrid team. Focusing on IBM iSeries, WebSphere, and technical operations with a commitment to excellence.

Posted 4/29/2026full-timeCardiff • 🇬🇧 United KingdomJunior💰 £30,000 - £35,000 per yearWebsite

Tech Stack

Tools & technologies

JenkinsLinuxPython

About the role

Key responsibilities & impact

Providing 3rd line support and resolving complex incidents and problems
Acting as a mentor to 1st line support colleagues
Working within defined service desk processes and client SLAs
Managing and estimating your own workload, keeping stakeholders informed
Automating processes where possible to improve efficiency
Working with third‑party suppliers to resolve issues
Maintaining and improving system documentation
Analysing incidents and problems to identify root causes
Communicating clearly with internal teams and external clients, including non‑technical stakeholders

Requirements

What you’ll need

At least 3 years’ experience in a support or technical operations environment
IT Service Desk and Technical Operations experience
Windows Server 2019–2025
PowerShell and Python knowledge
IBM OS/400 and command line experience
Exposure to IBM WebSphere
FTP technologies
Active Directory administration (or equivalent)
Linux experience (Desirable)
Bash scripting (Desirable)
DevOps tools such as Jenkins (Desirable)

Benefits

Comp & perks

Competitive salary of between £30,000 and £35,000 depending on experience
30 days holiday plus bank holidays – from day one
Hybrid working policy
Defined Contribution Pension Scheme (employer matched up to 6%)
Company‑paid Private Medical Insurance (benefit in kind)
Group Life Assurance
Group Income Protection
Discretionary annual bonus scheme
Annual pay review
My Flex benefits platform – access to a wide range of voluntary benefits
Technology Buying Scheme (salary sacrifice)
Gym Flex – discounted gym and health club memberships
Dental Insurance
Critical Illness Cover
Health Cash Plan
Cycle to Work scheme
Tastecard / Coffee Club
Employee Discount Scheme across hundreds of retailers
Wisdom Wellbeing – confidential health and wellbeing support, including EAP
Free flu vaccinations and eye tests, plus contributions towards glasses
Recognition Scheme celebrating successes across the business
Free mortgage advice and support
Charitable payroll giving
Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
Everest Funeral Concierge
Free Bereavement and Probate Advice and Support
Enhanced parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

3rd line supportincident resolutionWindows Server 2019PowerShellPythonIBM OS/400IBM WebSphereFTP technologiesActive Directory administrationLinux

Soft Skills

mentoringstakeholder communicationworkload managementprocess automationproblem analysis