Taproot Foundation

Manager

• Shape and Scale Nonprofit Engagement
• Develop and execute strategies to expand and activate Taproot’s nonprofit user base, ensuring organizations effectively leverage pro bono consultants (PBCs) to advance their missions.
• Create engaging, scalable content—such as onboarding materials, toolkits, and training resources—that empower nonprofits to adopt and succeed on Taproot’s Pro Bono Services platform.
• Review and approve nonprofit applications, ensuring high-quality, mission-aligned projects and sessions are listed.
• Identify opportunities to innovate at every stage of the nonprofit user journey, positioning Taproot as the gold standard for pro bono support.
• Drive Innovation and Sector Leadership
• Track nonprofit sector trends and emerging capacity needs to inform Taproot’s marketplace strategy.
• Anticipate shifts in the nonprofit landscape and design engagement approaches that lead organizations toward future opportunities.
• Partner with Product and Technology teams to innovate platform features and user experiences that elevate nonprofit outcomes.
• Apply an equity and inclusion lens when tracking sector trends, ensuring Taproot’s strategies address the diverse needs of all organizations, especially those led by or serving underrepresented communities.
• Build a Thriving Nonprofit Community
• Activate a connected, inspired community of nonprofit users through digital campaigns, peer learning, and community events.
• Collaborate with the Marketing & Communications team to craft audience-centric storytelling that celebrates nonprofit impact and amplifies Taproot’s brand.
• Develop and implement a community engagement strategy that fosters collaboration, visibility, and shared purpose among nonprofit users.
• Measure, Learn, and Optimize for Impact
• Monitor key engagement and satisfaction metrics to assess performance and guide improvements.
• Leverage data and AI-driven insights to refine engagement strategies, ensuring equitable and impactful outcomes.
• Share learnings across internal teams to inform decision-making and strategic growth.
• Contribute to Organizational Strategy
• Participate in cross-functional initiatives that advance Taproot’s innovation agenda and sector impact.
• Represent nonprofit perspectives in internal discussions, ensuring the voice of the social sector is at the center of our design and decision-making.

Manager, Pro Bono Services

Consultant

• Manage the end-to-end implementation of multiple concurrent client engagements.
• Serve as the day-to-day point of contact for clients, corporate volunteers, and nonprofit partners.
• Facilitate virtual and in-person pro bono events and sessions.
• Track engagement performance data and contribute to reporting and analysis.
• Build strong, trusted relationships with client stakeholders and nonprofit participants.
• Participate in business development efforts across the lifecycle.

Consultant, Advisory Services

• Taproot Foundation: national nonprofit connecting nonprofits with skilled volunteers through pro bono service.
• Advisory Services team designs and delivers pro bono programs, implements service delivery, and builds the pro bono field.
• Support a portfolio of 4–8 external engagements to ensure work is completed on time, in scope, and at high quality.
• Provide project management, deliverable development, research, and data analysis.
• Create, manage, and deliver materials including project workplans, communications, trainings, surveys, and impact evaluation protocols.
• Contribute to practice-building projects (business development, marketing, DEIA, operations, program innovation) and gather/share data on programming.
• Assist in development of field-building resources and thought leadership; support execution of the Pro Bono Summit.
• Inform strategic direction through participation in planning and support team management, onboarding, and recruitment as requested.

Associate Consultant

Director

• Define and execute vision, growth plan, and service model for Advisory Services; translate priorities into scalable offerings and pricing strategies
• Track sector trends and embed insights into team strategy and client offerings; integrate AI and emerging technologies into delivery models
• Secure and expand high-impact corporate and philanthropic partnerships; cultivate executive-level relationships and drive revenue growth
• Mentor and coach Advisory Services team on business development and partner cultivation; collaborate with Senior Director of Strategic Partnerships & Advancement
• Serve as visible ambassador and subject matter expert in meetings, conferences, and publications; contribute thought leadership advancing pro bono and skills-based volunteering
• Directly supervise two Managing Consultants and support coaching across an 25-person practice; invest in talent development and foster inclusion and accountability
• Serve on Organizational Leadership Council; oversee strategic and growth planning, financial forecasting, and cross-functional partnership

Manager, Pro Bono Services

Consultant, Advisory Services

Associate Consultant

Senior Director, Advisory Services