tapouts

Research Analyst

• Design and facilitate parent focus groups to assess the end-to-end tapouts experience
• Gather qualitative insights related to: Platform usability and experience, Coaching quality and coach-parent communication, Session structure and outcomes
• Synthesize findings into clear themes, insights, and patterns
• Develop actionable recommendations to improve product, coaching delivery, and overall parent satisfaction
• Deliver a final insights report and presentation to leadership with prioritized improvement opportunities
• Collaborate with internal stakeholders across coaching, product, and operations teams

Research Consultant