About the role
- Integral part of the store’s overall success and efficiency
- Direct attention to brand commitment when servicing customers
- Leave a lasting impression on customers through friendly, efficient interactions at cash wrap
- Maintain sales floor organization and cleanliness
- Maintain accuracy when operating POS
- Suggest multiple add‐ons and sell gift cards
- Receive shipment and transfers
- Notify Store Management when new product arrives
- Scan cartons/transfers, verifying store information is correct
- Communicate all discrepancies to Store Management
- Process shipment/transfers according to Coach standards and timeframes
- Analyze sales floor to assess replenishment needs
- React to sell through and execute visual merchandising needs
- Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to execute at a fast pace
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash register systemsbasic computer skillsMobile POSsales analysisvisual merchandisinginventory managementcustomer serviceproduct knowledgesales techniquesreplenishment assessment
Soft skills
effective communicationcustomer interactionteam collaborationattention to detailorganizational skillsfast-paced executionproblem-solvingadaptabilityfriendlinessimpression management
Certifications
high school diplomacollege degree (preferred)