Sales Support Associate III
Tapestry
full-time
Posted on:
Location Type: Office
Location: Sugarland • Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Greeting the customer with a smile and with eye contact and offering your name
- Interact genuinely and naturally with the customer
- Read cues and determine customers’ needs
- Conduct email/name capture, where permitted by law
- Maintain accuracy when operating POS
- Maintain cash wrap organization and cleanliness
- Suggest multiple add-ons and sell gift cards
- Receive shipment and transfers
- Notify Store Management when new product arrives
- Organize and clean stock room daily
- Regularly analyze sales floor to assess replenishment needs
- Replenish sales floor/assigned zone
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
- Possesses current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash register systemsbasic computer skillsMobile POSemail/name capturesales analysisstock organizationreplenishmentcustomer interactionproduct knowledgelifting and carrying
Soft skills
effective communicationcustomer servicegenuine interactionorganizational skillsattention to detailteam collaborationadaptabilityproblem-solvingtime managementsales skills
Certifications
high school diplomacollege degree