Tapestry

Sales Associate III

Tapestry

full-time

Posted on:

Location Type: Office

Location: Columbia • South Carolina • United States

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About the role

  • Understands organizational objectives and makes decisions that align with Company priorities.
  • Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
  • Creates short- and long-term strategies to achieve personal metrics and performance goals.
  • Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
  • Represents Coach as a brand ambassador.
  • Demonstrates Coach’s Selling and Service expectations at all times.
  • Supports the execution of local sales strategies and tactics to drive business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers.
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
  • Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
  • Builds lasting and loyal relationships with customers.
  • Maintains a clean and tidy selling floor at all times.
  • Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.

Requirements

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceluxury retail servicecash register systemsbasic computer skillsMobile POSproduct knowledgecross-sellingvisual merchandisinglifting and carrying up to 50 poundsclienteling strategies
Soft Skills
ownershipcommitment to resultseffective communicationrelationship buildingfast-paced executionawareness of metricsstrategic planningcustomer serviceteam collaborationadaptability
Certifications
high school diplomacollege degree (preferred)