Training Manager – Fulfillment
Tapestry
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida • United States
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About the role
- Design and implement operational training programs for fulfillment center processes, safety, and compliance
- Develop leadership training initiatives to support career growth and succession planning
- Create and maintain structured training frameworks, including SOPs, learning paths, and competency models
- Directly manage training staff across three fulfillment centers, ensuring alignment with company standards
- Collaborate with operations leadership to identify training needs and performance gaps
Requirements
- Bachelor’s degree in Human Resources, Business, EHS, or related field, or work equivalent experience
- 5+ years of experience in training and development, preferably in a high-volume operational environment
- Strong leadership and team management skills with experience supervising multi-site teams
- Excellent communication, presentation, and organizational skills
- Proficiency in LMS platforms and Microsoft Office Suite; experience with e-learning tools is a plus
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program designoperational trainingsafety complianceleadership trainingstructured training frameworksSOPslearning pathscompetency modelstraining needs analysisperformance gap analysis
Soft Skills
leadershipteam managementcommunicationpresentationorganizational skills