Tapestry

Sales Associate III

Tapestry

full-time

Posted on:

Location Type: Office

Location: Wrentham • Massachusetts • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $15 - $20 per hour

About the role

  • Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a positive, lasting impression.
  • Understands organizational objectives and makes decisions that align with Company priorities.
  • Takes ownership of personal sales and clienteling strategies in partnership with the management team.
  • Represents Coach as a brand ambassador.
  • Demonstrates Coach’s Selling and Service expectations at all times.
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
  • Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs.
  • Works with multiple customers simultaneously and breaks away as appropriate.
  • Follows up with customers consistently and genuinely to influence/close the sale.
  • Maintains a clean and tidy selling floor at all times.

Requirements

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems.
  • Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
Benefits
  • Health benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations
  • Discounts on certain products
  • Incentive compensation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales experienceclienteling strategiesproduct knowledgecash register systemsbasic computer skillsMobile POSfashion trendslifting and carrying up to 50 pounds
Soft skills
customer relationship buildingeffective communicationownershipdecision makingfast-paced executionpositive impressionteam collaboration
Certifications
high school diplomacollege degree