Customer Experience Assistant, Store Leader
Tapestry
full-time
Posted on:
Location Type: Office
Location: San Diego • California • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $38 per hour
Job Level
Senior
About the role
- Development of business driving initiatives that build a repeat business or attract new customers.
- Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
- Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
- Assist Store Manager with the achievement of financial success through improvement of measurable results.
- Responsible for assuming the Store Manager role in manager’s absence.
- Lead by example with the achievement of personal sales goals.
- Educate team on sales plans, personal goals, measurable stats, and coach to ensure business maximized.
- Understand and communicate the Kate Spade New York brand aesthetic to the sales team and customers.
- Ensure brand and operating standards are met to support brand consistency.
- Monitor, maintain, and follow company policies and procedures with a focus on loss prevention.
Requirements
- Minimum 3 years management experience in a comparable retail environment
- College degree preferred
- Prior luxury goods experience preferred
- Proficient in Windows-based software such as Excel, Word, and Outlook
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales trainingproduct knowledgefinancial analysisloss prevention
Soft skills
leadershipcommunicationcoachingteam managementgoal setting