Senior Manager, Omni Operations
Tapestry
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $140,000 per year
Job Level
Senior
About the role
- Lead the implementation of all people systems / processes & reporting initiatives across the North American Retail & Coffee Shop organizations.
- Develop and implement strategies that support business growth, improve employee experience & drive innovation.
- Manage and continuously develop our people systems – Legion (scheduling), PeopleHub (HCM), Time & Attendance and Varicent (incentives & tips).
- Partner with HRIS, IT and cross-functional teams to develop requirements for system changes/enhancements.
- Ensure Legion is configured for scheduling optimization and is maintained.
- Audit scheduling and time & attendance systems weekly for compliance.
- Manage Teamshare and all incentive programs, establish guidelines and execute payout processes.
- Develop Goals Management application aligned with labor model.
- Manage field reporting - includes Pulse and real-time reports.
- Partner with Finance teams for alignment with corporate reporting.
- Collaborate with HR and Legal on employee-related compliance and health & safety topics.
Requirements
- Bachelor’s degree preferred; 6+ years of relevant work experience including 3+ years of operations or systems experience with a retail focus.
- Superior computer skills & overall systems savvy, with advanced working knowledge of Word, Excel & people systems (HCM, scheduling and time & attendance).
- Experience in managing and developing a team.
- Proficient in managing reporting and BI tools, ideally with AI or automation skills.
- Curiosity and a passion to learn and to make an impact.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401 (K)
- Paid Paternity and Maternity leave
- Commuter Benefits
- Disability insurance
- Tuition assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
people systemsreportingscheduling optimizationHCMtime & attendanceincentivesgoals managementreporting and BI toolsAIautomation
Soft skills
leadershipstrategic developmentemployee experience improvementinnovationcollaborationcompliance managementteam managementcuriositypassion for learningimpact orientation