Tapestry

Sales Associate III

Tapestry

full-time

Posted on:

Location Type: Office

Location: Pittsburgh • Pennsylvania • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results.
  • Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
  • Understands organizational objectives and makes decisions that align with Company priorities.
  • Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
  • Represents Coach as a brand ambassador.
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
  • Follows up with customers consistently and genuinely to influence/close the sale.
  • Ensures all daily tasks are completed without negatively impacting service or Coach standards.

Requirements

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales experienceproduct knowledgecash register systemsbasic computer skillsMobile POSinventory managementclienteling strategieslifting and carrying up to 50 poundsprice and product release sheets
Soft skills
customer servicecommunicationteam collaborationownershipresults-drivenorganizational skillsrelationship buildingadaptabilityattention to detail
Certifications
high school diplomacollege degree