Assistant Manager
Tapestry
full-time
Posted on:
Location Type: Office
Location: Skokie • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
- Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
- Develop clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
- Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
- Develop team to build long-term relationships with customers to drive business
- Ensures all daily tasks are completed without negatively impacting service of Coach standards
- Builds trusting relationships with peers and team; acts as advocate for the Brand
Requirements
- 1 to 3 years of previous management experience in a luxury retail service environment preferable.
- Possess current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Benefits
- Ability to work flexible schedule, including nights, weekends, and holidays
- Equal opportunity and affirmative action employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
management experiencesales strategiesclienteling strategyretail systemslabor managementinventory systemssales reportingMS Officefashion trendsmarket competition
Soft skills
solution-orientedcommunicationrelationship buildingteam developmentcustomer serviceadvocacydecision makingperformance trackingproblem resolutionfast-paced execution
Certifications
high school diplomacollege degree