Store Manager
Tapestry
full-time
Posted on:
Location Type: Office
Location: Orland Park • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $62,000 - $94,000 per year
Job Level
Junior
About the role
- Understands organizational objectives and makes decisions that align with Company priorities and values
- Endorses, models and develops team to deliver Coach’s Selling and Service expectations
- Manages sales strategies, initiatives and growth across all categories
- Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
- Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
- Sales/productivity goals: sets and communicates goals for the team, tracks store’s performance at all times and achieves sales through team
- Productivity Management: holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
- Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
- Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives
- Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
- Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style
- Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Requirements
- 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable
- current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- Ability to communicate effectively with customers and team
- Mobility to maneuver the sales floor and stock room to provide and support customer service
- Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers
- Ability to work a flexible schedule to meet the needs of business, including nights, weekends, busy seasons, and high retail traffic and sales days
Benefits
- health benefits (medical, dental, vision)
- life insurance and disability insurance
- enroll in company’s 401(k) savings plan
- paid time off for wellness needs and vacations
- discounts on certain products
- incentive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
store managementsales strategiesclientelingproductivity managementretail systemssales reportinginventory systemslabor managementMicrosoft WordMicrosoft Excel
Soft skills
communicationteam leadershipcustomer servicedecision makinggoal settingrelationship buildingflexibilityownershipcommitmentorganizational skills
Certifications
high school diplomacollege degree