Store Manager
Tapestry
full-time
Posted on:
Location Type: Office
Location: Aurora • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Understands organizational objectives and makes decisions that align with company priorities and values
- Endorses, models and develops team to deliver Coach’s Selling and Service expectations
- Manages sales strategies, initiatives and growth across all categories
- Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
- Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
- Sets and communicates sales/productivity goals for the team, tracks store’s performance at all times and achieves sales through team
- Holds the management team accountable for floor supervisor productivity, personal productivity and management contribution
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers
- Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace
- Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach’s guide to style
- Acts as a brand ambassador in the local market to drive brand loyalty and business
- Coaches team on how to incorporate trends into their selling experience with customers
- Influences customer’s purchase decisions by balancing patience and assertiveness
- Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking
- Encourages team to build long-term relationships with customers to drive business
- Develops both self and individual product knowledge skills and remains aware of current collections
- Protects and drives the needs of the business at all times
- Understands the positive sales impact staffing has on the business; recruits and hires accordingly
- Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals
Requirements
- 1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable
- current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Benefits
- health benefits (medical, dental, vision)
- life insurance
- disability insurance
- 401(k) savings plan
- paid time off for wellness needs and vacations
- discounts on certain products
- incentive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
store managementsales strategiesclientelingproduct knowledgefashion trendsretail systemssales reportinginventory systemslabor management
Soft skills
team developmentcommunicationrelationship buildingproblem solvingcoachinginfluencingaccountabilitymotivationdecision making