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Payment Operations Associate
TapcheckPayments Operations Associate responsible for ensuring payment accuracy and client support at Tapcheck. Contributing to financial operations and transaction management.
About the role
Key responsibilities & impact- Respond to client questions and help resolve basic support issues
- Assist with daily payroll checks to ensure information is accurate
- Help process refunds, returns, and financial transactions
- Identify and flag discrepancies for further review
- Support collection efforts and follow up on outstanding items
- Work with internal teams and partners to track and manage accounts receivable aging
- Help document processes and keep records up to date
- Assist in monitoring system performance and reporting issues
- Follow company policies and ensure compliance with regulations
- Support team projects aimed at improving operations
Requirements
What you’ll need- Worked in financial services, operations, or a related field for 1–2 years
- Applied strong organizational skills and attention to detail in a professional setting
- Used Microsoft Excel and other data analysis tools to manage and analyze information
- Operated independently in a fast-paced environment, managing multiple tasks simultaneously
- Demonstrated interest in financial operations, payments, or payroll processes
- Preferred: Earned a bachelor's degree in a relevant field such as finance, accounting, or business
- Preferred: Gained exposure to payroll or payment systems in a prior role.
Benefits
Comp & perks- Flexible PTO. No accrual caps, no counting days. Take the time you need.
- 10 paid holidays. Including both Christmas Eve and New Year’s Eve.
- Comprehensive health coverage. Medical through Blue Cross Blue Shield of Texas (PPO and HDHP options, HSA-eligible with employer contribution), plus dental and vision through MetLife.
- FSA, Basic Life/AD&D, and an Employee Assistance Program (EAP).
- 401(k) with a 100% match up to 3% of your salary, through Mutual of America. Eligible after 90 days.
- A team that lives its values. Humility, grit, and a genuine drive to raise the bar — every day.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysispayroll processingfinancial transactionsdiscrepancy identificationaccounts receivable managementsystem performance monitoringcompliancerecord keeping
Soft Skills
organizational skillsattention to detailindependencemultitaskingproblem-solving
Certifications
bachelor's degree in financebachelor's degree in accountingbachelor's degree in business