Salesforce Analyst

• Works collaboratively with other members of the Sales Systems team to ensure the requirements are understood and documented
• Partner with stakeholders to shape requirements and ensure alignment with business/technology strategy and planned initiatives
• Assist in the planning, prioritization, design, development and deployment of new projects & system enhancements
• Responsible for understanding business requirements, creating/grooming user stories, and partnering with the delivery team to deliver solutions
• Leverage business knowledge and expertise to identify opportunities for process improvements
• Coordinate and perform system testing to ensure requirements are met. Work closely with the project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off
• Partner with business operations team members to define, plan, and execute small and medium projects, in addition to ongoing delivery of ‘run the business’ enhancements and fixes

Salesforce Business Analyst

Senior Salesforce Business Analyst