Senior ServiceNow Administrator
Tanium
JavaScriptServiceNowSOAP
Senior ServiceNow Administrator
Tanium
full-time
Posted on:
Location Type: Hybrid
Location: Reston • California, North Carolina, Texas, Virginia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $270,000 per year
Job Level
Senior
Tech Stack
JavaScriptServiceNowSOAP
About the role
- Administer and support the ServiceNow platform, including incident, problem, change, service catalog, asset, configuration, knowledge, and reporting.
- Perform system upgrades, patching, testing, and troubleshooting.
- Develop and maintain workflows, scripts, business rules, UI policies, UI actions, notifications, and integrations using ServiceNow APIs.
- Implement and enforce role-based access control, data security, and compliance policies.
- Create and maintain documentation, training materials, and user guides.
- Provide technical guidance to other ServiceNow administrators and developers.
- Collaborate with internal and external teams to deliver ServiceNow solutions that meet business needs and expectations of the stakeholders.
- Stay updated with the latest ServiceNow features, functionalities, and trends and provide recommendations for improvement and innovation
- Configure and manage a mobile app using Mobile Studio
- Manage the CMDB (Configuration Management Database) to ensure accurate and up-to-date information about the IT infrastructure.
Requirements
- Authorized to work in the US now and in the future.
- Bachelor's degree (or equivalent) in Computer Science, Information Systems, or related field.
- At least 5 years of experience as a ServiceNow administrator, preferably in a large and complex environment.
- Certified ServiceNow System Administrator (CSA).
- Strong knowledge of ServiceNow platform, architecture, and functionality.
- Proficient in JavaScript, HTML, CSS, XML, JSON, REST, and SOAP.
- Experience with ITIL processes and frameworks.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work independently and as part of a team.
- Experience in Agile methodology and tools, such as Scrum, Jira, etc.
Benefits
- medical, dental and vision plan
- family planning benefits
- health savings account
- flexible spending account
- transportation savings account
- 401(k) retirement savings plan with company match
- life, accident and disability coverage
- business travel accident insurance
- employee assistance programs
- disability insurance
- other well-being benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNowJavaScriptHTMLCSSXMLJSONRESTSOAPITILAgile
Soft skills
communicationanalyticalproblem-solvingindependent workteam collaboration
Certifications
Certified ServiceNow System AdministratorBachelor's degree in Computer ScienceBachelor's degree in Information Systems