Enterprise Services Engineer

Tanium

Enterprise Services Engineer supporting customers on the Tanium platform. Collaborating with teams to operationalize and maintain IT management solutions for enterprise clients in Europe.

Posted 6/18/2026full-timeRemote • 🇫🇷 FranceMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Work closely with our customers to;
Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates
Identify opportunities for our customers to get greater value from the Tanium platform
Consistently and cogently address our customers’ needs through astute verbal and written communication skills
Conduct daily health-checks on assigned accounts & Work with Technical Support Engineers on strategic customer activities
Contribute to and track activity, after action, root cause and daily status reports
Document best practices and Play Book entries
Work closely with CSMs on improving Tanium operational status within key accounts
Provide technical direction to customer IT support staff

Requirements

What you’ll need

BA/BS or equivalent experience required
5+ years of experience in IT/Consulting
5+ years of experience in Systems Administration/Engineering
Hands-on Tanium experience will be a major plus
Ability to speak German, Spanish or French will be a major plus
Strong troubleshooting skills
Ability to articulate and communicate
Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:
Endpoint Security
Endpoint Support/Troubleshooting
Incident response
Systems Management
Systems Administration
Software Engineering
Utility Scripting (e.g. Bash, PowerShell, VBScript, Python, etc.)
Demonstrated critical thinking skills
Ability to break a problem down into manageable, ordered piece parts
Ability to convey problem statement and plan of attack to others

Benefits

Comp & perks

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

TaniumSystems AdministrationSystems EngineeringEndpoint SecurityEndpoint SupportIncident ResponseSystems ManagementSoftware EngineeringUtility ScriptingTroubleshooting

Soft Skills

verbal communicationwritten communicationcritical thinkingproblem-solvingarticulationcollaborationcustomer servicedocumentationtechnical directionteamwork

Certifications

BABS