Salary
💰 $70,000 - $205,000 per year
About the role
- Administration and management of M365, SharePoint, Slack, Exchange Online, Teams, and Entra ensuring optimal performance and availability
- Manage user accounts, permissions, and access controls across platforms to ensure security and compliance
- Manage and secure Enterprise Apps and App Registrations
- Implement monitoring and maintenance processes to proactively identify and resolve issues
- Maintain comprehensive documentation of system configurations, processes, and procedures
- Implement and enforce security measures to protect sensitive data and ensure compliance
- Ensure systems adhere to legal, regulatory, and internal compliance requirements
- Participate in incident response efforts related to collaboration systems, including investigation, mitigation, and reporting of security incidents
- Provide technical support and assistance to end-users for M365 and Slack
- Develop and deliver training programs to educate employees on collaboration tools
- Stay informed of Microsoft changes to the M365 stack and take proactive action
- Stay up-to-date with industry trends and best practices and identify opportunities for improvement
- Work closely with IT teams, business units, and stakeholders to align collaboration solutions with business objectives
- Manage relationships with vendors and service providers to ensure timely support and resolution
- Communicate technical concepts to non-technical stakeholders to foster collaboration
Requirements
- Bachelor's Degree in Computer Science, IT or relevant field or equivalent work experience
- Minimum of 6 years of experience with Microsoft 365 (72 months) with at least 3 years designing, implementing, and managing collaboration solutions
- Expertise in Microsoft 365 (M365) administration and configuration
- Extensive experience with PowerShell for automation and scripting
- Experience using Microsoft Graph API
- In-depth knowledge of SharePoint architecture, customization, and administration
- Comprehensive understanding of Microsoft Teams deployment, management, and troubleshooting
- Configuration of Enterprise Applications, App Registration, SSO, and provisioning experience
- Deep knowledge and experience with Active Directory and Entra ID
- Experience working in Microsoft Purview and Microsoft Defender portals
- Proficiency in Exchange Online administration and management
- Understanding of IAM principles
- Prior involvement with CAB/Change Management
- Preferred: Slack Enterprise Grid administration and integrations
- Preferred: Hands-on experience with PowerAutomate
- Preferred: Understanding of Copilot integrations within M365 ecosystem
- Preferred: Knowledge of Intune MDM and MAM
- Preferred: Prior experience in a large enterprise or global organization
- Preferred: Project management experience using tools like Jira
- Preferred: FedRAMP/NIST/CMMC compliance knowledge