ServiceNow

• Design, develop, and implement ServiceNow solutions using best practices and standards.
• Design, develop, and maintain Customer Community and Knowledge base
• Mentor administrators and provide technical oversight and direction.
• Work with business analysts and stakeholders to understand their business processes and requirements and translate them into technical specifications.
• Create and test custom applications, integrations, workflows, and scripts using ServiceNow platform tools and technologies.
• Debug and troubleshoot issues and perform root cause analysis and resolution.
• Document and maintain technical design, configuration, and code artifacts.
• Stay updated with the latest ServiceNow features, functionalities, and trends and provide recommendations for improvement and innovation.

ServiceNow Product Owner

ServiceNow Business Systems Analyst Intern, Undergraduate

Director – ServiceNow Solutions, Integrations

ServiceNow Developer – SME

Senior ServiceNow Developer, Active DHS Public Trust Clearance

Senior ServiceNow SAM Developer