Client Account Executive

Tangoe

Client Account Executive maximizing revenue, retention, and relationships with clients at Tangoe. Focus on service management and contract compliance in a remote environment.

Posted 4/11/2026full-timeRemote • Alabama, Arizona, Florida, Iowa, Kansas, Kentucky, Maine, Missouri, Montana, New Hampshire, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Develop relationships with customer base to provide updates to management and internal operational teams with overall client satisfaction, contract compliance, and any potential new business opportunities
Proactively work with Tangoe operational teams on account reviews (QBR’s) with all assigned customers to include analysis of service needs and usage trends.
Identify products and pricing offerings that meet customer needs and business objectives
Analyze and understand contractual language to ensure operational delivery and compliance.
Account retention through the development of strong relationships with key client decision makers and users.
Mitigate churn.
Relationship development and management with key individuals and top decision makers and strive to build relationships at the C-Level.
Represent a knowledgeable, efficient, and professional image of Tangoe by handling business in a respectful and professional manner
Ensure that client issues are dealt with in an efficient manner, escalating critical issues appropriately.
Own the contract and contract renewal process on existing clients
Work closely with the project team to maintain a continuous knowledge of customer contracted services.
Identify potential issues and/or opportunities related to the project
Understanding of company capabilities and service, and effectively communicates all offerings to the client

Requirements

What you’ll need

Bachelor's Degree in Business or related field or work equivalent
7+ years of experience in high performance sales organizations
Proven Account Management track record focusing on satisfaction, contractual commitments and up-selling capability
Ability to communicate with Sr. Management &/or C-Level Executive customer contacts
Track record of closing sales and achieving quarterly sales quotas
5+ years in Telecommunications Expense Management ideal
Proficient in Microsoft Office Products (Outlook, Excel, PPT, Word etc.)

Benefits

Comp & perks

A competitive salary, along with a whole stack of other benefits too!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementcontract compliancesales closingup-sellingTelecommunications Expense Management

Soft Skills

relationship developmentcommunicationclient satisfactionproblem-solvingprofessionalism