Director of Slot Performance
Tangam Systems
full-time
Posted on:
Location Type: Remote
Location: Nevada • United States
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Job Level
About the role
- Help clients adopt data-driven decision making to improve performance.
- Apply experience in slot operations and analytics to drive growth in operating profit for clients.
- Educate clients in understanding the principles of slot revenue management.
- Develop strong relationships with key stakeholders and communicate product insights to the development team.
- Collaboratively work with the product manager and development team to invent solutions to customer problems.
- Promote benefits of data driven yield management and Tangam’s software through multiple platforms.
- Mentor junior team members to develop their careers and enhance their knowledge of business and operations management.
Requirements
- 5+ years of experience in senior-level leadership (Director or higher), managing large-scale slot operations with a minimum of 1,500+ machines.
- Proven track record in optimizing floor performance through deep analysis of Slot KPIs, including coin-in, theoretical win, handle pulls, RTP, and time-on-device.
- Expert-level understanding of slot floor dynamics, including budgeting, pricing strategies, and product-mix analysis (Leased vs. Owned vs. WAP).
- Skilled at making data-backed operating decisions to drive revenue and efficiency.
- Proven ability to synthesize complex operational data into high-impact reports and presentations for senior executive leadership.
- Strong command of both written and oral communication.
- High proficiency in Excel and the Microsoft Office Suite.
- Experience leveraging business intelligence tools such as Tableau, SAS, or Cognos to inform strategy and performance monitoring.
- A degree in Business, Finance, Hospitality, or a related discipline is considered a strong asset.
- Must be willing and able to travel to client sites for approximately 35% of working time.
- Must have a clean criminal record and maintain eligibility for gaming licensure across all relevant jurisdictions.
Benefits
- Inclusive work environment
- Accessibility support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
slot operationsanalyticsslot revenue managementdata-driven decision makingSlot KPIsbudgetingpricing strategiesproduct-mix analysisdata-backed operating decisionsoperational data synthesis
Soft Skills
relationship buildingcommunicationmentoringcollaborationleadership