Clinical Diabetes Sales Specialist
Tandem Diabetes Care
full-time
Posted on:
Location Type: Remote
Location: Mississippi • United States
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Salary
💰 $101,025 - $123,475 per year
About the role
- Provide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy
- Conduct educational classes that support diabetes education and advanced diabetes management skills
- Develop successful strategies with assigned Territory Manager to address clinical concerns in the sales territory
- Efficiently use available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied
- Effectively promote Tandem’s unique market position and create value for health care professionals by differentiating Tandem Diabetes Care products and clinical services
- Educate prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes
- Complete all product training, documentation and communication with HCPs in a thorough and timely manner per company policy
- Establish and maintain excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products
- Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory
- Collaborate with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post-sale product issues, and additional patient education training needs
- Keep records updated in the customer relationship management software (CRM)
- Establish and maintain a territory call cycle that minimizes administrative time and maximizes time spent with sales prospects and customers
- Ensure work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements
- Directly report to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals and maintain a strong partnership with the Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance
Requirements
- RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience
- Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible)
- 2-years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred)
- Ability to relate effectively with patients, referral sources and health care professionals
- Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems to patients and health care providers
- Skilled at presenting educational material in a clear, concise manner to various audiences
- Ability to work in a fast paced, ever changing market
- 1-year related diabetes/endocrinology industry experience preferred
- Ability to travel at least 80% in your assigned territory; must maintain a valid driver’s license and required auto insurance as well as good driving record per company policy
Benefits
- health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts
- 11 paid holidays per year
- a minimum of 20 days of paid time off (starting in year 1)
- access to a 401k plan with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diabetes educationinsulin pump therapypatient educationdiabetes management softwareAutomated Insulin Deliveryvideo remote educationclinical trainingsales lead identificationcustomer relationship management (CRM)regulatory compliance
Soft Skills
effective communicationrelationship buildingpresentation skillsstrategic developmentcollaborationadaptabilityorganizational skillsclinical expertisecustomer serviceproblem-solving
Certifications
RN (BSN preferred)Registered Dietitian (RD)Registered Pharmacist (RPh)Certified Diabetes Care and Education Specialist (CDCES)Board Certified, Advanced Diabetes Management (BC-ADM)