Insurance Verification Specialist

Tampa Family Health Centers

Insurance Verification Specialist verifying patient insurance coverage and benefits for Tampa Family Health Centers. Collaborating with patients and insurers to ensure accurate billing and claims processing.

Posted 7/25/2026full-timeTampa • Florida • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance verification processes, including proficiency in EPIC Real Time Eligibility tools and payer portal navigation. Strong communication skills facilitate effective interactions with patients, healthcare providers, and insurance companies while ensuring compliance with healthcare regulations.

Highest-signal resume keywords

Insurance Verification ExperienceEPIC Real Time Eligibility ProficiencyMedical Terminology UnderstandingStrong Communication SkillsAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance VerificationEligibility VerificationMedical CodingDocumentation MaintenancePayer Portal NavigationReal Time Eligibility ToolsBilling Resolution

Soft Skills

Time ManagementMultitaskingIndependent Work

Tools & Technologies

EPIC System

Certifications & Qualifications

EPIC Certification

Industry Keywords

FQHC ExperienceHealthcare RegulationsPatient EducationRevenue Cycle Management

About the role

Key responsibilities & impact

Verify patient insurance coverage and benefits eligibility using the EPIC Real Time Eligibility module
Communicate with patients, healthcare providers, and insurance companies to obtain necessary information
Coordinate with clinical staff and operations teams to ensure required documentation is available for insurance verification
Update patient insurance information within the EPIC system as needed
Follow up on issues related to insurance verification and claim submission
Navigate payer websites and online tools to confirm coverage details
Resolve patient billing and insurance inquiries and disputes
Educate patients regarding insurance coverage, benefits, and financial obligations
Maintain accurate documentation for reporting and audit purposes
Report trends, issues, and optimization opportunities to Revenue Cycle Management leadership
Ensure compliance with privacy, confidentiality, and healthcare regulations

Requirements

What you’ll need

High School Diploma or equivalent required
EPIC Certification preferred but not required
Minimum of 1 year of insurance verification experience required
FQHC experience preferred but not required
Understanding of insurance benefits, eligibility verification, medical terminology, and coding
Proficiency in Real Time Eligibility tools and payer portal navigation
Ability to work independently and effectively manage time to meet productivity goals
Strong verbal and written communication skills
High level of accuracy and attention to detail
Ability to multitask and thrive in a fast-paced healthcare environment

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Life and Disability Insurance offerings
Generous PTO and paid company holidays
401(k) program with employer contribution eligibility
Professional development opportunities
Mission-driven and collaborative work environment