Insurance Verification Specialist

Tampa Family Health Centers

Insurance Verification Specialist responsible for verifying patient insurance coverage and benefits at Tampa Family Health Centers. Collaborating with patients and healthcare professionals to facilitate billing and compliance.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Verify patient insurance coverage and benefits eligibility using the EPIC Real Time Eligibility module
Communicate with patients, healthcare providers, and insurance companies to obtain necessary information
Coordinate with clinical staff and operations teams to ensure required documentation is available for insurance verification
Update patient insurance information within the EPIC system as needed
Follow up on issues related to insurance verification and claim submission
Navigate payer websites and online tools to confirm coverage details
Resolve patient billing and insurance inquiries and disputes
Educate patients regarding insurance coverage, benefits, and financial obligations
Maintain accurate documentation for reporting and audit purposes
Report trends, issues, and optimization opportunities to Revenue Cycle Management leadership
Ensure compliance with privacy, confidentiality, and healthcare regulations

Requirements

What you’ll need

High School Diploma or equivalent required
EPIC Certification preferred but not required
Minimum of 1 year of insurance verification experience required
FQHC experience preferred but not required
Understanding of insurance benefits, eligibility verification, medical terminology, and coding
Proficiency in Real Time Eligibility tools and payer portal navigation
Ability to work independently and effectively manage time to meet productivity goals
Strong verbal and written communication skills
High level of accuracy and attention to detail
Ability to multitask and thrive in a fast-paced healthcare environment

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Life and Disability Insurance offerings
Generous PTO and paid company holidays
401(k) program with employer contribution eligibility
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance verificationmedical terminologycodingReal Time Eligibility toolspayer portal navigation

Soft Skills

communicationtime managementattention to detailmultitaskingindependence

Certifications

EPIC Certification