Tambo

Medical Billing Associate

Tambo

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Salary

💰 $19 - $23 per hour

Job Level

JuniorMid-Level

About the role

  • Manage claims from all aging categories, including follow-up, posting, appeals, and additional documentation requests.
  • Investigate and resolve denied claims by coordinating with providers, payors, and internal teams.
  • Submit claims and communicate billing information to insurance carriers accurately and timely.
  • Monitor delinquent accounts and pursue collections as needed.
  • Maintain documentation of follow-through efforts and appeal processes within the billing system.
  • Prepare and review patient statements and account balances; discuss financial options and collections with patients/families as necessary.
  • Generate and analyze finance insights and status reports for leadership on claim resolution progress and overall financial health.
  • Collaborate with team members on revenue cycle improvements and process optimization.
  • Perform additional billing-related tasks as assigned.
  • Act as the specialist/point person for Athena insight and functionality, providing key input for builds and process optimization driven by the Product team.
  • Ensure strict compliance with all HIPAA regulations and guidelines.

Requirements

  • Minimum 2+ years of professional fee AR follow-up experience in a medical/virtual care setting.
  • Expert knowledge of Medicare, Medicare Advantage, and commercial insurance requirements relevant to senior care.
  • Demonstrated ability to function as a system specialist for Athena Health EMR and billing platform.
  • Detail-oriented, analytical problem-solver, with exceptional organizational and time management skills.
  • Excellent communication and interpersonal skills, essential for a Patients First and collaborative virtual environment.
  • Strong proficiency in Microsoft Office, specifically Excel (for reporting and analysis).
  • High school diploma or GED (must be verifiable).
Benefits
  • Professional Growth: Gain specialized dementia care training aligned with CMS GUIDE Care Navigator standards.
  • Remote Flexibility: Work from anywhere while staying connected with an innovative, passionate team.
  • Collaborative Culture: Join a multidisciplinary environment of clinicians, care navigators, and healthcare innovators.
  • Meaningful Work: Be part of a company improving quality of life for families across the nation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims managementAR follow-upbilling processesfinancial analysisproblem-solvingdocumentation managementprocess optimizationdata analysisinsurance requirementscollections
Soft skills
detail-orientedanalyticalorganizationaltime managementcommunicationinterpersonalcollaborative
Certifications
high school diplomaGED