Account Manager
Talos
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $110,000 - $130,000 per year
About the role
- Execute and continuously refine the account management strategy, leveraging both qualitative insights and quantitative data
- Own and manage the full post-contract lifecycle for new and existing Talos clients, from onboarding through ongoing support
- Maintain and manage revenue forecasts, with a focus on identifying cross-sell and upsell opportunities
- Partner closely with Sales, Product, Solutions, and Engineering teams to ensure client needs are met and represented in product development
- Build and nurture strong client relationships, providing consultative guidance on trading workflows and platform usage
- Drive client value realization while maximizing long-term contract value
- Monitor and proactively improve overall client health, engagement, and satisfaction
Requirements
- 3+ years of experience in account management or a similar client-facing role (e.g., Sales Trading, Execution/Algo Sales)
- Background in traditional capital markets required
- Experience with electronic trading platforms and workflows
- Demonstrated ability to work with clients to solve complex trading or technology-related challenges
- Experience managing commercial discussions and/or contract negotiations preferred
- Familiarity with digital assets and crypto markets preferred
- Excellent verbal and written communication skills
Benefits
- Monthly wellness credit for personal use, such as gym memberships, massages, or ski passes
- Paid lunches in the office
- Monthly fitness and evening socials to foster connections with colleagues
- Annual offsite events to engage with the wider team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementrevenue forecastingcontract negotiationselectronic trading platformstrading workflowsclient engagementdata analysisconsultative guidancecross-sell opportunitiesupsell opportunities
Soft Skills
client relationship buildingcommunication skillsproblem-solvingcollaborationstrategic thinkingclient satisfaction focusconsultative approachadaptabilityproactive improvementteam partnership