IT Business Systems Analyst IV
Tallgrass Freight Company
full-time
Posted on:
Location Type: Hybrid
Location: Houston • Texas • United States
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About the role
- Serve as the primary Administrator and subject matter expert for the Quorum QPTM application, including configuration, user management, troubleshooting, upgrades, and integration with other systems.
- Lead collaboration with functional user groups to gather, analyze, and translate complex business requirements into system solutions within Quorum QPTM and related Quorum products (QLS, QDO, QRA, Dynamic Docs, Flowcal).
- Oversee installation, configuration, and upgrade activities for Quorum QPTM and associated applications, ensuring minimal disruption to business operations.
- Architect and maintain data integrations and interfaces between Quorum QPTM and other internal/external systems, including ETL processes and data validation.
- Develop, maintain, and optimize advanced reports and dashboards using SQL Server Reporting Services (SSRS), Crystal Reports, and Power BI to support production tracking and management.
- Provide technical leadership and mentorship to junior team members, fostering knowledge sharing and skill development.
- Work with software vendors and internal teams to resolve application issues, implement patches, and plan for future enhancements.
- Document system configurations, workflows, and user manuals specific to Quorum QPTM administration.
- Participate in after-hours support rotations as needed to ensure system availability.
- Monitor system performance, security, and compliance requirements related to Quorum QPTM.
- Lead efforts to devise or modify procedures to solve business problems using sound IT techniques, considering hardware/software capacity and system response times.
- Write documentation describing program development, logic, coding, corrections, and user manuals for installation and operation.
- Provide technical assistance and training to program users.
- Regularly work under deadlines and manage multiple priorities effectively.
- Deal with a wide variety of people with tact, courtesy, and professionalism.
- Maintain a high regard for personal safety, company assets, employees, and the general public.
- Other duties as assigned.
Requirements
- Bachelor’s degree from an accredited institution in Computer Science, Management, Information Systems, Business Management, or a related discipline.
- A minimum of five (5) years direct work experience in IT or a related discipline may be considered as a substitute for a degree.
- Minimum of eight (8) years overall IT experience, with at least five (5) years in a senior or lead role supporting Quorum Software products, specifically Quorum QPTM.
- Proven experience as a primary Administrator or lead technical resource for Quorum QPTM or comparable oil and gas production management systems.
- Experience supporting oil and gas accounting and land software a plus.
- Experience in the full product development life cycle.
- Established SQL skills in MS SQL and/or Oracle databases, including complex query writing and performance tuning.
- Experience with SQL Server Reporting Services (SSRS), Crystal Reports, and Power BI to develop and maintain reports and dashboards.
- Experience with ETL tools and data integration techniques.
- Experience with JIRA Ticketing System and Confluence Document System.
- Experience working with Red Hat Linux environments.
- Knowledge of On-Premise Networks, VPN setups, SSL Certificates, and Single Sign-On (SSO).
- Excellent organizational, time management, and communication skills; able to communicate effectively with all levels of company personnel.
- Customer service oriented with strong interpersonal skills.
- Analytical thinker able to utilize functional and technical knowledge to identify effective and efficient problem resolutions.
- Ability to work well both independently with minimal supervision and in a team environment where knowledge sharing is expected.
- Ability to multitask effectively and meet deadlines.
- Experience in effectively communicating business and technical issues to both technical and non-technical audiences.
- Experience managing multiple assignments simultaneously, prioritizing tasks based on business needs.
- Advanced proficiency in MS Office applications including Excel, Word, Access, SharePoint, and Outlook.
- Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel).
Benefits
- Industry competitive pay
- Health insurance package options that include Flexible Spending & Health Savings Accounts
- Infertility Coverage
- Parental Leave
- 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution of up to 4%
- Wellness Programs and Mental Health Resources
- Employer-paid life insurance, short-term disability, and long-term disability coverage
- Critical Illness & Accident Insurance
- Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off
- Identity theft protection
- Annual discretionary bonus
- Generous Tuition Reimbursement Program
- Company-paid holidays and floating holidays
- Company vehicle (if applicable)
- Employee discounts; vehicles, tires, cellular plans, and more
- Networking and employee engagement events
- Personal development to grow your career with us based on your strengths and interests
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quorum QPTMSQLETLSSRSCrystal ReportsPower BIOracleRed Hat Linuxdata integrationcomplex query writing
Soft Skills
organizational skillstime managementcommunication skillsinterpersonal skillsanalytical thinkingproblem resolutionteam collaborationindependent workmultitaskingcustomer service orientation
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in ManagementBachelor’s degree in Information SystemsBachelor’s degree in Business Management