Tallgrass Freight Company

Customer Support

• Provides support to end users for computer, application, system, device, access and hardware issues.
• Identifies, researches and resolves the most complex technical problems.
• Responds to telephone, email and online requests for technical support.
• Documents, tracks, and monitors the problem using applicable systems and tools.
• Coordinates with other teams or specialists to resolve an issue.
• May be responsible for the resolution of escalated issues of higher difficulty.
• May train, coach or assist less experienced team members.
• Works independently within established procedures associated with the specific job function.

IT Customer Support, Lead

Compliance

• **Primary purpose:**
• Responsible for the acquisition of air permits to support new projects and on-going operations of applicable Tallgrass Energy facilities. The Senior Air Compliance Engineer will act as a first-line resource for the Air Compliance Specialist position.

Senior Engineer - Air Compliance

Operations

• Lead initiatives to enhance and manage the company’s activities in natural gas markets by optimizing operational efficiencies.
• Oversee the daily cash market strategy, monitor gas flows, track and interpret market fundamentals.
• Drive business results through accurate cost accounting enhancements, process improvements, and team mentorship.

IT Customer Support, Lead

Senior Engineer - Air Compliance

Director – Gas Marketing & Operations