QA Automation Engineer, AI Systems, Web Apps

Talkspace

QA Automation Engineer responsible for building and maintaining automated testing frameworks for Talkspace's AI systems and web apps. Collaborate with engineers and product managers for comprehensive test coverage.

Posted 6/4/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $155,000 per yearWebsite

Tech Stack

Tools & technologies

CypressSeleniumSQL

About the role

Key responsibilities & impact

Develop and maintain automated test scripts for web apps, mobile apps, APIs, and LLM-driven features.
Build and improve automation frameworks for testing agentic and multi-step workflows.
Update automated scripts based on evolving requirements, prompts, tools, and system behaviors.
Debug and troubleshoot automation issues to ensure stability and reliability.
Execute manual test cases to validate new features and identify defects.
Conduct exploratory testing to uncover unexpected behaviors, including AI-specific issues.
Create and maintain detailed test plans and test cases.
Document and track defects using standard tools and processes.
Develop evaluation harnesses for LLM outputs, including structured output validation and model regression testing.
Collaborate with engineering and data science to validate safety layers and fallback mechanisms.
Identify gaps in test coverage for agentic workflows and propose improvements.
Work closely with engineers, QA peers, and product managers to design effective test strategies.
Communicate issues clearly and contribute to release readiness processes.
Participate in continuous improvement efforts to increase QA efficiency.

Requirements

What you’ll need

BA/BS in Computer Science or related field
3+ years of QA automation experience.
Experience with Cypress, Playwright, Selenium, or similar frameworks.
Experience testing AI/LLM-driven systems strongly preferred.
Experience with SQL, API testing, and JSON.
Familiarity with CI/CD pipelines and debugging automation failures.

Benefits

Comp & perks

Comprehensive Medical, Dental and Vision plans coverage since day one
Pre-tax benefits: HSA/ FSA
401k Retirement Savings Program with matching up to 4%
Voluntary benefits including disability, basic life or pet insurance, etc.
Monthly Wellness Stipend to promote mental and physical self-care
Flexible PTO and Remote First Environment
Regular team events, including Wellness Workshops and Team Building Events
Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

QA automationautomated test scriptsCypressPlaywrightSeleniumSQLAPI testingJSONdebugging automationtest plans

Soft Skills

collaborationcommunicationproblem-solvingattention to detailcontinuous improvement

Certifications

BA/BS in Computer Science