Talkspace

Data Analyst

Talkspace

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $110,000 - $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ETLPythonSQLTableau

About the role

  • Develop and refine data visualizations that clearly communicate outcomes, network performance, and user engagement trends to stakeholders.
  • Create automated quality reports and network performance dashboards using Looker and other tools.
  • Deeply understand and analyze user pathways, business outcomes, and the dynamics of our provider/partner network.
  • Conduct thorough quantitative analyses to support business strategies.
  • Utilize your expertise in SQL and Python to manage business and provider data effectively.
  • Collaborate with business, finance, marketing and cross-functional teams to provide data-driven insights supporting product development and provider network operations.
  • Engage with both technical and non-technical stakeholders to transform complex data insights into understandable and actionable strategies for enhancing customer service and provider engagement.
  • Build, and maintain robust, documented, and scalable data models (e.g., using dbt) within the data warehouse to support downstream reporting and analytical needs.
  • Collaborate with engineering teams to optimize data ingestion processes (ETL/ELT) and ensure the timely availability of high-quality data.
  • Analyze agentic platform performance metrics including model accuracy, latency, conversation depth, and user adherence to behavioral protocols.

Requirements

  • 3-5 years of experience in an analytical role, experience with healthcare data (patient outcomes, capacity planning, etc.) a plus.
  • BA/BS in a quantitative field like statistics, applied mathematics, economics, computer science, or equivalent experience.
  • Proficiency in SQL, python, and Excel / Google Sheets.
  • Comfortable with statistics and data manipulation.
  • Advanced skills in data visualization tools like Looker or Tableau are essential.
  • Experience with product analytics tools like Mixpanel.
  • Experience with leveraging GenAI tools is a plus.
Benefits
  • Comprehensive Medical, Dental and Vision plans coverage since day one
  • Pre-tax benefits: HSA/ FSA
  • 401k Retirement Savings Program with matching up to 4%
  • Voluntary benefits including disability, basic life or pet insurance, etc.
  • Monthly Wellness Stipend to promote mental and physical self-care
  • Flexible PTO and Remote First Environment
  • Regular team events, including Wellness Workshops and Team Building Events
  • Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLPythondata visualizationdata modelingETLELTstatisticsdata manipulationquantitative analysisautomated reporting
Soft skills
collaborationcommunicationanalytical thinkingproblem-solvingstakeholder engagement