Director of Clinical Operations – Psychiatry
Talkiatry
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $165,000 - $175,000 per year
Job Level
About the role
- PARTNER WITH CLINICAL LEADERS IN A DYAD LEADERSHIP – implement policies, programs, and procedures to achieve objectives across quality, growth, efficiency, and experience.
- CLINICAL CHANGE MANAGEMENT – ensure consistency of service delivery by rolling out new processes and/or enhance adoption of new technology features.
- BUSINESS UNIT P&L OWNERSHIP – sustain current performance with existing data tools and process playbook, while stretching towards higher targets as we innovate as a company.
- IMPROVE CLINICAL OPERATIONS – Use a structured, data-driven approach to solve old problems in new ways (e.g. patient matching & scheduling, late cancel and no show policies, care plan adherence, clinical documentation flows, etc).
- COLLABROATE WITH CENTRAL OPERATIONS – Work closely with Analytics & Insights and Program Management to scale regional solutions for practice-wide adoption.
- SUPPORT COMMERCIALIZATION – Partner with Strategic Operations and Marketing to engage referral partners and specialty patient populations.
- SUPPORT ORGANIZATIONAL CULTURE – Leading by example, fostering a culture of empathy, service, collaboration, accountability, and inclusion.
Requirements
- 5-10 years of experience in operations, driving results across diverse business sectors and/or at high growth healthcare companies.
- Bachelor’s degree, preferably Master of Business Administration or Healthcare Management.
- Background in banking or consulting, experience honing strong analytical skills paired with the ability to execute operational tactics and measure impact in an unbiased way.
- Exceptional presentation and communication skills with the ability to motivate and inspire diverse audiences, both clinical and non-clinical.
- Willingness to travel occasionally for in-office work, conferences, and regional events.
- Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an ever-changing environment.
Benefits
- Excellent benefits: Talkiatry offers comprehensive medical, dental, and vision plans effective from day one, 401K with match, generous PTO, paid holidays, paid parental leave, and more.
- Growth potential: As Talkiatry expands, you’ll have opportunities to enhance your skills and advance your career.
- Meaningful impact: Help remove barriers to mental health care in underserved communities and make a tangible difference in the lives of patients and providers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisclinical operationschange managementP&L ownershipprocess improvementpatient matchingschedulingclinical documentationoperational tacticsimpact measurement
Soft skills
communicationpresentationmotivationinspirationcollaborationempathyaccountabilityinclusionleadershipservice
Certifications
Bachelor's degreeMaster of Business AdministrationHealthcare Management